Business Planner Err Msg: Internet Explorer Cannot Open the Internet Site... (233444)


The information in this article applies to:

  • Microsoft Business Planner
This article was previously published under Q233444

SYMPTOMS

The first time you click a Web link in Microsoft Business Planner, you may receive an error message similar to the following:
Internet Explorer cannot open the Internet site site address. The downloaded file is not available. This could be due to your Security or Language settings or because the server was unable to retrieve the requested file.

CAUSE

This behavior can occur if the following conditions are true:

  • Microsoft Internet Explorer 4.0 is your default Web browser.

  • You connect to the Internet through a firewall or proxy server.

RESOLUTION

To resolve this issue, configure your Web browser to bypass the proxy server when you use Business Planner. To do this:

  1. Start Internet Explorer.
  2. On the View menu, click Internet Options.
  3. Click the Connection tab.
  4. Under Proxy Server, click Advanced.
  5. In the Do not use proxy server for addresses beginning with box, type ;*.msn.com.
  6. Click OK, and then click OK again.
  7. Quit Internet Explorer.

MORE INFORMATION

To work around this issue, click OK to dismiss the error message, and then click the Web link again.
Modification Type:MajorLast Reviewed:8/6/2002
Keywords:kbenv kberrmsg kbinterop kbnetwork kbprb KB233444
©2002 Microsoft Corporation. All rights reserved.