XCLN: Message Sent Times Inaccurately Match the Received Times (233276)


The information in this article applies to:

  • Microsoft Exchange Client 4.0
  • Microsoft Exchange Client 5.0
  • Microsoft Exchange Windows NT client 4.0
  • Microsoft Exchange Windows NT client 5.0
  • Microsoft Outlook 2000
  • Microsoft Outlook 98
  • Microsoft Outlook 97
This article was previously published under Q233276

SYMPTOMS

An Exchange Client or Outlook client may receive an e-mail message that contains a sent time that matches the received time, even if the e-mail message was sent several minutes or hours before the message was received.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This behavior does not occur if you use Microsoft Exchange Server version 5.5.

MORE INFORMATION

This problem only occurs when the following conditions exist:
  • The Outlook client has two profiles set up, one for Internet mail and one for Exchange Server mail.
  • The Internet mail profile is set to receive mail from a UNIX-based server by using the Post Office Protocol version 3 (POP3) protocol.
  • The Outlook client is set to deliver incoming mail to an Exchange Server version 5.0 mailbox. If the Outlook client is set to deliver incoming mail to a personal folder file (.pst), the sent and received times may be correct.
Modification Type:MinorLast Reviewed:8/16/2005
Keywords:kbbug kbpending KB233276
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