CardBus Device Not Enumerated with TI 14xx or 44xx CardBus Controllers (233017)

SYMPTOMS

CardBus cards in computers with certain Texas Instruments (TI) CardBus controllers may not be enumerated, or may be disabled on power-up or when you resume the computer from Suspend mode.

This issue affects computers with the following TI CardBus controllers:

PCI1410
PCI1420
PCI1450
PCI4450

CAUSE

These controllers require up to 32 milliseconds during the transition from the D3 power state to the D0 power state before the CardBus "Socket Present" register reports an accurate device status. The Windows 98 PCI virtual device (Pci.vxd) expects PCI devices (and, by extension, the CardBus devices attached) to be ready and correctly reporting their status within 10 milliseconds of transitioning from D3 to D0.

RESOLUTION

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English-language version of this fix should have the following file attributes or later:

   Date      Time    Version    Size    File name Platform
   --------------------------------------------------------
   08/19/99  05:15p  4.10.2018  65,919  Pci.vxd   Windows 98 (retail 
                                                  version 4.10.1998)
   08/18/99  11:56a  4.10.2224  65,919  Pci.vxd   Windows 98 (Second
                                                  Edition version 
                                                  4.10.2222)

WORKAROUND

To work around this problem if a CardBus device is not enumerated after power-up or when you resume the computer from Suspend mode, use any of the following methods:

Eject, and then reinsert the CardBus card.
In Control Panel, double-click the System icon, click the Device Manager tab, and then click Refresh.

If these methods do not cause the CardBus card to be re-enumerated, verify that you have the correct drivers installed for the CardBus controller in your computer. Contact your computer manufacturer if necessary for help with installing these drivers.

MORE INFORMATION

This problem has also been reported to occur with PCI1451 and PCI4410 chip sets, but this has not confirmed by Texas Instruments, nor are these chip sets addressed by this hotfix.

For additional information about Windows 98 and Windows 98 Second Edition hotfixes, click the article number below to view the article in the Microsoft Knowledge Base:

206071 General Information About Windows 98 and Windows 98 Second Edition Hotfixes