Gray Text Prints Black When Using the LaserJet 6L Printer (232371)


The information in this article applies to:

  • Microsoft Windows NT Workstation 4.0
  • Microsoft Windows NT Workstation 4.0 SP1
  • Microsoft Windows NT Workstation 4.0 SP2
  • Microsoft Windows NT Workstation 4.0 SP3
  • Microsoft Windows NT Workstation 4.0 SP4
  • Microsoft Windows NT Server 4.0
  • Microsoft Windows NT Server 4.0 SP1
  • Microsoft Windows NT Server 4.0 SP2
  • Microsoft Windows NT Server 4.0 SP3
  • Microsoft Windows NT Server 4.0 SP4
This article was previously published under Q232371

SYMPTOMS

When you try to print a gray font from your Hewlett-Packard LaserJet 6L printer, the font may print black instead.

CAUSE

This issue can occur if you are using the driver that is supplied by Hewlett-Packard for Windows NT-based computers. This driver is based on the Microsoft Mini Driver specification, and so it does not provide the ability to print colored fonts as grayscale.

RESOLUTION

To work around this issue, obtain and install the Hewlett-Packard LaserJet 1100 printer driver to provide the ability to print colored fonts as grayscale.
Modification Type:MajorLast Reviewed:5/14/2003
Keywords:kbprb kbprint KB232371
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