Empty Folder Created in %SystemRoot%\Profiles if Default User Profile Is Missing (232308)
The information in this article applies to:
- Microsoft Windows NT Server 4.0
- Microsoft Windows NT Server 4.0 SP1
- Microsoft Windows NT Server 4.0 SP2
- Microsoft Windows NT Server 4.0 SP3
- Microsoft Windows NT Server 4.0 SP4
- Microsoft Windows NT Workstation 4.0
- Microsoft Windows NT Workstation 4.0 SP1
- Microsoft Windows NT Workstation 4.0 SP2
- Microsoft Windows NT Workstation 4.0 SP3
- Microsoft Windows NT Workstation 4.0 SP4
This article was previously published under Q232308 SYMPTOMS
When a user attempts to log on to a computer that is missing the default user profile, the logon request is denied and the following error message is displayed:
The operating system was unable to load your profile. Please contact your network administrator (2).
In addition, an empty folder is created in the %SystemRoot%\Profiles folder.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This is not fixed in Windows NT 4.0, including Service Pack 5.
MORE INFORMATION
The expected behavior is that no folder is created, because the user's logon request is denied. If the user tries many times to log on, many different folders named username.xxx (where username is the name of the user whose logon attempt was denied) are created in the %SystemRoot%\Profiles folder.
| Modification Type: | Major | Last Reviewed: | 5/14/2003 |
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| Keywords: | kbprb KB232308 |
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