"MSN, The Microsoft Network" Icon Not Updated During Upgrade (232081)



The information in this article applies to:

  • Microsoft Windows 98 Second Edition

This article was previously published under Q232081

SYMPTOMS

After you upgrade your Microsoft Windows 95-based or Windows 98-based computer to Windows 98 Second Edition, the "MSN, The Microsoft Network" icon may not be updated. Also, when you click About MSN on the MSN Quick View menu, the version of MSN may not be 5.0.

CAUSE

This problem occurs due to problems in Windows 98 Second Edition.

RESOLUTION

To work around this problem, perform the steps listed in the following article in the Microsoft Knowledge Base:

NOTE: Microsoft does not recommend uninstalling and reinstalling MSN, The Microsoft Network to resolve this problem.

229234 How to Restore the "MSN, The Microsoft Network" Icon

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

The MSN version 5.0 icon has the letters "MSN" inside a slanted-red oval.

Modification Type:MajorLast Reviewed:6/9/1999
Keywords:kbprb kbui KB232081