InstallShield Hangs and "_Delis" Is Not Responding (231978)


The information in this article applies to:

  • Microsoft Windows 98
  • Microsoft Windows 98 Second Edition
  • Microsoft Windows 95
This article was previously published under Q231978

SYMPTOMS

When you try to install a program using the InstallShield installer, the installation program may stop responding (hang) and "_Delis" may be listed as not responding in the Close Program dialog box.

CAUSE

Running an anti-virus program in the background may cause this behavior to occur.

RESOLUTION

To work around this behavior, disable or uninstall the anti-virus program.

MORE INFORMATION

_Delis is the "file deleter" for InstallShield. You can click End Task in the Close Program dialog box for _Delis, but you will need to manually delete the installation files from the Windows\Temp folder after the installation is finished.
Modification Type:MinorLast Reviewed:12/20/2004
Keywords:kb3rdparty kbprb KB231978
©2004 Microsoft Corporation. All rights reserved.