MSN Shortcuts Remain After Uninstalling Windows 98 Second Edition (231882)


The information in this article applies to:

  • Microsoft Windows 98 Second Edition
This article was previously published under Q231882

SYMPTOMS

After you uninstall Windows 98 Second Edition to restore the original version of Microsoft Windows 98, the "MSN, The Microsoft Network" version 5.0 Quick View tool may remain on the right side of the taskbar, and MSN version 5.0 shortcuts may remain on the Start menu. Also, these shortcuts no longer function.

RESOLUTION

To work around this problem, manually remove the MSN shortcuts and the MSN Quick View tool:
  1. Click Start, right-click MSN Internet Access, and then click Delete.
  2. Click Start, point to Programs, right-click MSN Internet Access, and then click Delete.
  3. Click Start, point to Programs, click StartUp, right-click MSN Quick View shortcut, and then click Delete.
  4. Restart your computer.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MajorLast Reviewed:6/9/1999
Keywords:kbprb kbui KB231882
©2002 Microsoft Corporation. All rights reserved.