WD97: Dot Leaders Do Not Print Correctly (231743)

SYMPTOMS

In Microsoft Word 97, when you print a document with a table of contents, or with several lines containing dot leaders with right-aligned tabs, the dot leaders may not line up correctly, or the dot leaders may print over text in the document.

CAUSE

This behavior can occur because of an issue with the printer driver.

This behavior can occur if all of the following conditions are true:

The dot leader lines are formatted in 11 point Arial font.
You are using a Microsoft Windows NT 4.0 Workstation-based computer.
Microsoft Windows NT Service Pack 3 is installed on the computer.
The document is printed to a Hewlett Packard (HP) LaserJet 4si or 5si printer.

WORKAROUND

To work around this issue, install Windows NT 4.0 Service Pack 4, or contact Hewlett Packard to obtain an appropriate printer driver for the LaserJet 4si or 5si printer.

For information about how to contact Hewlett Packard, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

For more information about obtaining the latest service pack, go to the following Microsoft Web site:

http://www.microsoft.com/windows/default.mspx

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.