You receive an "Setup failed to locate a valid qualifying product on your machine" error message when you try to install Publisher 2000 from the Office 2000 Disc 2 CD-ROM (231664)
The information in this article applies to:
- Microsoft Office 2000 Professional
- Microsoft Office 2000 Small Business
This article was previously published under Q231664 SYMPTOMS When you attempt to install Microsoft Publisher 2000 from
the Microsoft Office 2000 Disc 2 CD-ROM, you may receive following error
message: Setup failed to locate a valid qualifying
product on your machine. Please select the drive where a qualifying product can
be found. No matter which hard disk you select, Setup does not find
a qualifying product, and you receive the following error message:
Error 1608. Could not find any previously installed
compliant products on the machine for installing this product. When
you click OK, you receive the following error message:
Setup ended prematurely because of an error. CAUSE This behavior can occur if the product key provided to you
with the Microsoft Office 2000 Disc 2 CD-ROM is incorrect.
RESOLUTION To resolve this issue, please contact Microsoft Office
Technical Support at the following telephone number to receive a valid product
key: No-charge assisted Personal Support by telephone is available
only during Personal Support regular business hours. For more information,
please see the following page on the World Wide Web: If you are outside the United States, you can find the
appropriate support numbers for Microsoft Office Support in Office 2000 Help:
- On the Help menu in any Microsoft Office 2000 program, click About.
- Click Tech Support.
- Select the Learn about support outside the United
States and Canada Help topic.
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section.REFERENCES For more articles about how to troubleshoot specific errors
in Office Setup: For more articles with general information about how to
troubleshoot Office errors:
| Modification Type: | Major | Last Reviewed: | 8/29/2006 |
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| Keywords: | kbbug kberrmsg kbfix kbsetup KB231664 |
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