MapPoint 2000 Err Msg: Microsoft MapPoint 2000 GB Was Previously Installed on this System... (231550)
The information in this article applies to:
This article was previously published under Q231550 SYMPTOMS
When you attempt to install Microsoft MapPoint 2000 United States (US),
you may receive the following error message:
Microsoft MapPoint 2000 GB was previously installed on this system. You
cannot install Microsoft MapPoint 2000 without first removing Microsoft
MapPoint 2000 GB.
CAUSE
This behavior can occur if you manually remove Microsoft MapPoint 2000
Great Britain (GB) before you attempt to install MapPoint 2000 US.
RESOLUTION
To resolve this issue:
- Reinstall MapPoint 2000 GB.
- Click Start, point to Settings, and then click
Control Panel.
- Double-click Add/Remove Programs.
- Click Microsoft MapPoint 2000 GB, and then click
Add/Remove.
- Follow the instructions on the screen to remove MapPoint 2000 GB.
If you are prompted to restart your computer, do so.
- Click Start, point to Find, and then click
Files or Folders.
- In the Named box, type
Newmap.ptt.
- In the Look in box, click My Computer,
and then click Find Now.
- In the list of found files, right-click the Newmap.ptt
file, and then click Delete.
- When you are prompted to confirm the file deletion, click
Yes.
- Install MapPoint 2000 US.
STATUSMicrosoft has confirmed that this is a problem in Microsoft MapPoint 2000. MORE INFORMATION
When you manually remove MapPoint 2000 GB, registry entries that only
recognize MapPoint 2000 GB are not removed from the registry.
| Modification Type: | Major | Last Reviewed: | 9/14/2001 |
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| Keywords: | kbbug kbenv kberrmsg kbsetup KB231550 |
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