An unexpected e-mail program may start when you click Send To on the File menu to send a map from MapPoint or from Streets and Trips (231524)



The information in this article applies to:

  • Microsoft Autoroute 2006 English (United Kingdom)
  • Microsoft MapPoint 2006 Standard Edition
  • Microsoft MapPoint 2004 North American Maps
  • Microsoft MapPoint 2002
  • Microsoft MapPoint 2001
  • Microsoft MapPoint 2000
  • Microsoft Streets & Trips 2005
  • Microsoft Streets & Trips 2004
  • Microsoft Streets and Trips 2003
  • Microsoft Streets & Trips 2002 1.0
  • Microsoft Streets and Trips 2001

This article was previously published under Q231524

SYMPTOMS

When you click Send To on the File menu to send a map from one of the Microsoft products that is listed in the "Applies to" section, an unexpected e-mail program may start.

CAUSE

This issue may occur if Microsoft Internet Explorer is not configured to use your preferred e-mail program.

RESOLUTION

To resolve this issue, configure Internet Explorer to use your preferred e-mail program. To do this, follow these steps:
  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click Internet or double-click Internet Options.
  3. Click the Programs tab.
  4. In the Mail box, click the e-mail program that you want to use.
  5. Click OK.
  6. Close Control Panel, and then restart the computer.

Modification Type:MinorLast Reviewed:4/19/2006
Keywords:kbenv kbinterop kbprb KB231524