HTMLA "Everyone" Is Always Listed in Operators after Installing Windows NT SP4 (231172)


The information in this article applies to:

  • Microsoft Internet Information Server 4.0
This article was previously published under Q231172

SYMPTOMS

In the IIS 4.0 HTML Admin tool (HTMLA), Everyone is always listed in Operators after you install Windows NT Service Pack 4. Everyone can be deleted using HTMLA, but it will reappear after closing and re-entering HTMLA. Other strange symptoms have been reported, but not verified.

The MMC (Microsoft Management Console) lists the correct operators. Actual permissions are not effected.

CAUSE

A regression occurs in the Iiadmhd.asp file that causes Everyone to always appear in the HTMLA.

WORKAROUND

To work around this problem, use the MMC.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Windows NT service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:
   Date      Time                 Size    File name     Platform
   -------------------------------------------------------------
   04/22/99  07:19p                 4,687 Iiadmhd.asp   alpha
   04/22/99  07:19p                 4,687 Iiadmhd.asp   i386

STATUS

Microsoft has confirmed that this is a problem in Internet Information Server 4.0.
Modification Type:MinorLast Reviewed:10/6/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix kbQFE KB231172
©2004 Microsoft Corporation. All rights reserved.