XADM: Cannot Start KM Service After Upgrading to V3 Certificates (230780)
The information in this article applies to:
- Microsoft Exchange Server 5.5
This article was previously published under Q230780 SYMPTOMS
If you import a certificate from a Certificate Server on a Key Management (KM) Server that is configured to issue X.509 V1 certificates only, and then you use the same certification authority (CA) to configure the KM Server to issue V3 certificates, you may not be able to restart the KM service.
CAUSE
When you configure the KM Server to issue V3 certificates, it imports the CA's certificate. If the CA's certificate has already been imported, the KM Server may be unable to save the updated certificate list.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
Component: Key Management
STATUSMicrosoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.
| Modification Type: | Minor | Last Reviewed: | 4/21/2005 |
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| Keywords: | EXC55SP3Fix kbbug kbnofix KB230780 |
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