XADM: Information Store Stops During RTF or HTML Conversion (230769)
The information in this article applies to:
- Microsoft Exchange Server 5.5
This article was previously published under Q230769 SYMPTOMS
The information store may stop unexpectedly while converting Hypertext Markup Language (HTML) to Rich Text Format (RTF) or vice versa.
RESOLUTIONTo resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes or later:
Component: Internet Mail Service
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| Dsamain.exe | 5.5.2603.0 | | Gapi32.dll | 5.5.2603.0 | | Mdbmsg.dll | 5.5.2603.0 | | Store.exe | 5.5.2603.0 |
STATUSMicrosoft has confirmed that this is a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 3.
| Modification Type: | Minor | Last Reviewed: | 9/23/2005 |
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| Keywords: | kbHotfixServer kbQFE EXC55SP3Fix kbbug kbfix KB230769 |
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