XL2000: Error Message: The Password You Supplied Is Not Correct (230706)
The information in this article applies to:
This article was previously published under Q230706 For a Microsoft Excel 2002 version of this article, see 321147.
ERROR MESSAGE
When Microsoft Excel attempts to verify a password that you typed, you receive
the following error message:
The password you supplied is not correct. Verify that the CAPS LOCK key is
off and be sure to use the correct capitalization.
NOTE: Microsoft Office 2000 has built-in functionality that allows you to get more information about difficult-to-troubleshoot alerts or error messages. If you want to enable this functionality for this and other error messages in Microsoft Office 2000, please download the Microsoft Office 2000 Customizable Alerts file from the Microsoft Office Update Web site at the following address:
NOTE: If you reached this article by clicking the Web Info button in an error message, you already have Customizable Alerts enabled.
CAUSE
You may receive this error message if the password that you typed has a
different capitalization from the actual password. For example, suppose that you
created your password using all lowercase letters, like this:
If CAPS LOCK is on when you type your password, Excel reads your
password in uppercase, like this:
Conversely, suppose that you created your password using all uppercase
letters, like this:
If CAPS LOCK is on and you hold down SHIFT when you type your password,
Excel reads your password in lowercase, like this:
THINGS TO TRY
Check to see if the CAPS LOCK key is on. If it is, press it to turn it off,
and then retype your password by using the correct capitalization.
| Modification Type: | Minor | Last Reviewed: | 12/2/2005 |
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| Keywords: | kbdownload kbprb KB230706 |
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