SMS: SMS 1.2 Package Command Manager Dialog Box Remains Open After Logging On (230660)


The information in this article applies to:

  • Microsoft Systems Management Server 1.2
This article was previously published under Q230660

SYMPTOMS

After you log on to a Systems Management Server (SMS) 1.2 client, the Package Command Manager dialog box may appear and remain open even though there are no jobs scheduled to run.

The symptoms of this problem are similar to those described in the following Microsoft Knowledge Base article, but the cause is different and applying SMS Service Pack 3 or 4 does not solve the problem:

174460 PCM Introduction Dialog Box Does Not Close Automatically

CAUSE

This behavior occurs if Smsrun16.exe or Smsrun32.exe appears twice in the "Load=" line in the Win.ini file or the Load entry in the client registry (HKCU\Software\Microsoft\Windows NT\currentversion\windows\load).

This situation can occur after a client reinstallation or upgrade.

WORKAROUND

To work around this behavior, remove one of the instances of Smsrun16 or Smsrun32. After you do so, the Package Command Manager dialog box does not remain open unless jobs are available to run.
Modification Type:MinorLast Reviewed:6/14/2005
Keywords:kbprb KB230660
©2004 Microsoft Corporation. All rights reserved.