XCLN: X.400 Address Not Displayed in Message Body of a Forwarded Message (230522)

IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SUMMARY

In Microsoft Outlook, only the sender's Display Name of the original message is added to the body when a message is forwarded or replied to. If the recipient wants to send mail to the original sender, only the Display Name is available. In a Microsoft Exchange Server organization, it is possible to look up the address in the global address list; however, if the original sender is outside of the Exchange Server organization and has no custom recipient entry, it may be impossible to find the e-mail address of the original sender.

MORE INFORMATION

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Outlook uses the following registry key to allow the user to choose which address types are included with full address information in the message body:

HKEY_LOCAL_MACHINE/Software/Microsoft/Exchange/Client/Options/FullAddressInText

SMTP, FAX, and COMPUSERVE are the default entries. To add the X.400 address type, change the value from:

SMTP COMPUSERVE FAX

SMTP COMPUSERVE FAX X400

NOTE: Exchange Server X.500 addresses may be included by using the EX address type.

This change takes effect immediately, with no need to restart the client. When you reply or forward messages, they will contain the X.400 address of the sender if the sender is a native X.400 user.