OLEXP: Outlook Express Opens Connection Dialog Box at Startup (230320)


The information in this article applies to:

  • Microsoft Outlook Express 5.0 for Windows 98
This article was previously published under Q230320
For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:

257824 OL2000: Differences Between Outlook and Outlook Express

SYMPTOMS

When you start Outlook Express, the connection dialog box may appear even though the "Send and receive messages at startup" option is not selected.

CAUSE

This behavior can occur when you are using the MSN, The Microsoft Network, custom version of Outlook Express. The MSN custom version of Outlook Express displays an Info Pane window that loads an MSN.com Web page that provides quick access to Search and other MSN services.

RESOLUTION

To resolve this issue, disable the Info Pane Window:
  1. In Outlook Express, click Layout on the View menu
  2. Click to clear the Info Pane check box, and then click OK.
  3. Quit and restart Outlook Express.
Modification Type:MajorLast Reviewed:6/24/2004
Keywords:kbenv kbprb KB230320
©2004 Microsoft Corporation. All rights reserved.