Error Message 112 "Setup Is Unable to Decompress and Copy All the Program Files" (230143)


The information in this article applies to:

  • Microsoft Windows 98
This article was previously published under Q230143

SYMPTOMS

When you install a program locally, or from the Microsoft Windows Update Web site, you may receive the following error message:
Setup is unable to decompress and copy all of the program files needed to proceed with the installation. Contact your software vendor. error 112

CAUSE

You receive this error message because of file corruption, or insufficient space in the Windows\Temp folder.

RESOLUTION

To resolve this issue, you can either delete the contents of the Windows\Temp folder from a command prompt, or you can increase the amount of disk space that is available on the drive in which the Temp folder resides.

Method 1

To delete the contents of the Temp folder from a command prompt, follow these steps:
  1. Click Start, Click Shut Down, and then click Restart in MS-DOS mode.
  2. At the command prompt, type cd\, and then press the ENTER key.
  3. Type the following command

    cd x:\windir\temp

    where x the name of the drive in which Windows is installed, and then press ENTER.
  4. Type the following command

    del *.*

    and then press ENTER.
  5. Type exit, and then press ENTER to return to Windows.

Method 2

For additional information about how to free space on the hard disk, click the article number below to view the article in the Microsoft Knowledge Base:

186099 Description of the Disk Cleanup Too

STATUS

This behavior is by design.

MORE INFORMATION

For additional information about how to determine which folder Windows is installed in, click the article number below to view the article in the Microsoft Knowledge Base:

305792 How to Determine Which Folder Windows Is Installed In

Modification Type:MinorLast Reviewed:1/15/2006
Keywords:kberrmsg kbprb KB230143
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