Internet Explorer Auto Disconnect Feature Set to 5 Minutes After Using Netscape Communicator (230142)



The information in this article applies to:

  • Microsoft Internet Explorer 5.0 for Windows 98
  • Microsoft Internet Explorer 4.01 for Windows 98 SP 2
  • Microsoft Internet Explorer 5.0 for Windows 95
  • Microsoft Internet Explorer 4.01 for Windows 95 SP 1
  • Microsoft Internet Explorer 4.01 for Windows 95 SP 2
  • Microsoft Internet Explorer 4.0 for Windows 95

This article was previously published under Q230142

SYMPTOMS

When you use Netscape Communicator 4.51 to view Web pages on the Internet, the value for the Auto Disconnect feature in Internet Explorer may be changed to 5 minutes.

CAUSE

This behavior can occur if you install a version of Netscape Communicator that is provided and customized by your Internet service provider (ISP).

RESOLUTION

To resolve this issue, rename the Muc.dll file in the Program Files\Netscape\Communicator\Program folder, and then reconfigure the Auto Disconnect feature in Internet Explorer.

For information about how to rename a file, click Start, click Help, click the Index tab, type renaming, and then double-click the Renaming files topic.

For additional information about how to configure the Auto Disconnect feature, click the article number below to view the article in the Microsoft Knowledge Base:

153965 How to Enable the Auto Disconnect Feature in Internet Explorer

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Modification Type:MajorLast Reviewed:12/5/2003
Keywords:kbDialUp kbprb KB230142