Expedia Streets and Trips 2000: "Runtime Error!" When You Print (229820)


The information in this article applies to:

  • Microsoft Expedia Streets and Trips 2000
This article was previously published under Q229820

SYMPTOMS

When you attempt to print from Microsoft Expedia Streets and Trips 2000, you may receive the following error message:

Microsoft Visual C++ Runtime Library

Runtime Error!
Program: C:\Program Files\Microsoft Expedia Streets & Trips\System\Autmap71.exe
Abnormal Program Termination
If you click OK, you may receive the following error message:
This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.
If you click Details, you receive the following error message:
Autmap71 caused an invalid page fault in module Mfc42.dll.

CAUSE

This behavior can occur if you are using a Hewlett Packard (HP) printer.

RESOLUTION

To resolve this issue:
  1. Download and install the latest printer driver available for your HP printer from the following Hewlett Packard Web site:

    http://www.hp.com/

  2. Configure your computer to use this printer driver when you print from Expedia Streets and Trips 2000. To do this:

    1. Click Start, point to Settings, and then click Printers.
    2. Right-click the Hewlett Packard printer.
    3. Click Set as Default.
    4. Close the Printers window.

MORE INFORMATION

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MajorLast Reviewed:9/7/2001
Keywords:kb3rdparty kberrmsg kbprb kbprint KB229820
©2002 Microsoft Corporation. All rights reserved.