XFOR: Web 3 cc:Mail Migration Wizard Does Not Migrate PAB (229754)


The information in this article applies to:

  • Microsoft Exchange Server 5.5
This article was previously published under Q229754

SYMPTOMS

After running the Web 3 cc:Mail Migration Wizard, Personal Address Book (PAB) entries are not migrated to the Exchange Server mailbox. Surprisingly, there are also no errors in the event log to indicate that there was a problem during the migration.

CAUSE

The incorrect version of Import.exe/Export.exe may have been used by the Migration Wizard. To migrate a DB8 Post Office, the Migration Wizard requires that the version of the Import.exe/Export.exe be 8.x or later. However, to be able to extract the PAB information, Import.exe/Export.exe has to be 8.3.x or later.

RESOLUTION

Check the following:
  1. Make sure that there is only one copy of the Import.exe/Export.exe files on the computer performing the migration. In general, these files will be in the Winnt or Winnt\System32 directory.
  2. Run Export /? to get the version information. Make sure that it is 8.3.x or later.
  3. Make sure that the version of the Migration Wizard is the most recent one. To do this, bring up the property of the Mailmig.exe file, and check that the version of this file is 5.5.2543.0 or later. This file can be found in the Exchsrvr\Bin directory.
Modification Type:MinorLast Reviewed:4/28/2005
Keywords:kbprb KB229754
©2004 Microsoft Corporation. All rights reserved.