OFF2000: Content Added with a Transform Is Not Added in a Reinstallation or Second Installation (229715)


The information in this article applies to:

  • Microsoft Office 2000 Premium
  • Microsoft Office 2000 Professional
  • Microsoft Office 2000 Small Business
  • Microsoft Office 2000 Standard
  • Microsoft Office 2000 Developer
This article was previously published under Q229715
For a Microsoft Office XP version of this article, see 298023.

IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry

SYMPTOMS

When you reinstall Office, either in Maintenance Mode or after you completely remove Office, modifications that you made with a Custom Installation Wizard (CIW) transform are not used.

None of the files, registry keys, added installations, or programs that you included in the transform are reinstalled or run again. For example, if you add a file called Test.txt to your transform, and you run Office Setup for the first time, Test.txt is installed to the specified folder. However, if you manually delete Test.txt and then click Reinstall in Maintenance Mode Setup, Test.txt is not reinstalled.

If you remove Office, Test.txt is not removed. If you then run Setup using the same transform, Test.txt is not installed on this second installation of Office, even if you manually delete it before you run Office Setup.

CAUSE

Any files, registry keys, shortcuts, or added installations and programs are considered user data. Therefore, to protect any changes that may have been made to these items, the changes are not lost during a reinstallation of Office.

RESOLUTION

To Determine the Product Code

To find the Product Code for the Office product that you installed, follow these steps:
  1. Locate and select the transform you used with Office Setup.
  2. Right-click the transform, and then click Properties on the shortcut menu.
  3. Click the Statistics tab in Properties.
  4. Look at the first 36 characters, including the dashes (-), between the braces {} listed next to Revision Number.
NOTE: On Microsoft Windows 2000, the Product Code appears on the Summary tab and is called the Revision number. WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To Modify the Registry

To force the reinstallation of files, registry keys, shortcuts, and added installations and programs that have been added to a transform, follow these steps:
  1. Click Start, and click Run.
  2. Type regedit and move to the following key:

    HKEY_CURRENT_USER\Software\Microsoft\OfficeCustomizeWizard\1.0\RegKeyPaths

  3. Select the subkey below RegKeyPath that matches the Product Code (a GUID) for the Office product you installed. To determine the Product Code, see the "To Determine the Product Code" section.
  4. Delete the value, OCWAddedContentWritten.
  5. On the File menu, click Close.

If Office Is Installed

You must reinstall Office; to reinstall Office, follow these steps:
  1. Click Start, point to Settings, and click Control Panel.
  2. In Add/Remove Programs, double-click the Office 2000 product you installed.
  3. Click Repair Office.
  4. Click Reinstall Office, and then click Finish.
If Office is not currently installed, run Office Setup using the transform you created.

REFERENCES

For more information, please see the Microsoft Office 2000 Resource Kit at:

http://www.microsoft.com/office/ork/

Modification Type:MinorLast Reviewed:12/2/2005
Keywords:kbprb KB229715
©2004 Microsoft Corporation. All rights reserved.