XADM: Public Folder Affinity and Multiple Domains (229565)


The information in this article applies to:

  • Microsoft Exchange Server 5.0 SP1
  • Microsoft Exchange Server 5.0 SP2
  • Microsoft Exchange Server 5.5
This article was previously published under Q229565

SYMPTOMS

When a client attempts to connect to a public folder in another site that has public folder affinity configured but has no trust set up, the user may receive the following error message:
Unable to display the folder. The contents of this public folder are not currently available. Either the Microsoft Exchange server computer servicing this public folder is down or the public folder has not been replicated to this site. See your administrator.

MORE INFORMATION

This occurs because there is not a trust between the two domains. For public folder affinity to work between domains, the following conditions must be true:
  • There must be at least a one-way trust.
  • The domain with the site that has the folders has to trust the domain with the mailbox that needs access to the folders.
Then public folder affinity in the site where the mailboxes are located must be configured. To set up public folder affinity, perform the following steps:
  1. Log on as the Service Account to the Site where the mailboxes are located.
  2. Go to the Properties of the Information Store Site Configuration, and click on the Public Folder Affinity tab.
  3. Select the Site where the trust has been set up, and add it to the Public Folder Affinity list, which is on the right side.
Modification Type:MinorLast Reviewed:4/21/2005
Keywords:kbprb KB229565
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