XFOR: How to Exchange Templates between Exchange Server and MS Mail (228601)

SUMMARY

By default, template information is not exchanged between Microsoft Mail and Exchange Server through directory synchronization (dirsync). Exchange Server must also be a dirsync requestor. To synchronize template information such as Department or Phone number between Exchange Server and MS Mail, follow the steps outlined in the "More Information" section.

MORE INFORMATION

In the Exchange Server Administrator program, set up outgoing template definitions on the Exchange Server Directory Synchronization object.
1. In the Configuration container, expand Servers, expand Server Name, double-click on the Directory Synchronization object, select the Outgoing Templates tab, and then click the New button.
2. In the Mapped the Attribute field, select Department from the drop-down list.
3. In the To the String field, type, Department: (include the colon).
  
  Repeat these steps for other template information such as address and city.
  
  NOTE: Be sure to include the colon after each string entry.
If the Exchange Server computer is a dirsync requestor, click to select the Send local template information and Export on Next Cycle check boxes on the Setting tab of the Requestor object's properties page. If the Exchange Server computer is the dirsync server, click to select the Export on Next Cycle check box on the General tab of the Remote Requestor object's properties page.
Stop and restart the Microsoft Exchange Directory Synchronization Service.
Start the MS Mail Admin program.
On the Config menu, select Dirsync, select Requestor, select Options, and turn on Receive template information by selecting Yes.
Exit the MS Mail Admin program.
Perform manual or automatic directory synchronization between MS Mail and Exchange Server.