STOP 0x1E in Rdr.sys When DormantFileLimit Set to 0 (228538)



The information in this article applies to:

  • Microsoft Windows NT Server 4.0 Terminal Server Edition SP4
  • Microsoft Windows NT Server 4.0
  • Microsoft Windows NT Workstation 4.0

This article was previously published under Q228538

SYMPTOMS

If you change the redirector's (Rdr.sys) registry entry for DormantFileLimit to 0, a Stop:0x0000001E blue screen error message similar to the following may be displayed:
STOP:0x0000001E(C0000005,0xFEF68219,0x00000000,0x00000008) KMODE_EXCEPTION_NOT_HANDLED *** Address fef68219 has base at fef55000 - rdr.sys.

The addresses may vary.

CAUSE

This problem occrus because Windows NT 4.0 throws an unhandled access violation when attempting to push a context record that does not exist. This unhandled access violation occurs in kernel mode (because it is in Rdr.sys), which causes Windows NT to trap with a Stop 0x0000001E error message.

RESOLUTION

Windows NT Server or Workstation 4.0

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:
For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

Windows NT Server 4.0, Terminal Server Edition

To resolve this problem, obtain the latest service pack for Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack


STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows NT Server version 4.0, Terminal Server Edition Service Pack 6.

Modification Type:MinorLast Reviewed:9/23/2005
Keywords:kbHotfixServer kbQFE kbbug kbfix kbQFE KB228538