After Upgrade to SNA Server 4.0 SP2, COMTI Application Fails With "Out of Memory" Indication (228495)
The information in this article applies to:
- Microsoft COM Transaction Integrator for CICS and IMS 4.0 SP2
This article was previously published under Q228495 SYMPTOMS
Upon invocation of a method of a COMTI component library, an "Out of memory" message is returned to the client application, and Microsoft Transaction Server writes event 4104 to the application event log. The following are examples of such event log entries.
The first two examples contain "eyecatchers": "KERNEL32!Interlocked..." and "(Exception: C0000005)." However, these are not necessarily present, as in the third example below.
Example 1.
Event ID: 4104
Source: Transaction Server
Type: Error Category:
Context Wrapper
An object call caused an exception. (Package: BroncBuster)
(ProgId: Library.Interface.1) (CLSID:
{014A26B5-C2A4-11D2-81C2-0001FA37721E}) (Interface: IDispatch)
(IID: {00020400-0000-0000-C000-000000000046}) (Method: 6)
(Microsoft Transaction Server Internals Information: File:
d:\viper\src\runtime\cw\cwlib.cpp, Line: 935) (Exception: C0000005)
(Address: 0x77f051a9)
KERNEL32!InterlockedExchangeAdd + 0x9
tagen!Ordinal95 + 0x5477 tagen!Ordinal95 + 0x216F
mtxex!DllUnregisterServer + 0xB393
mtxex!DllUnregisterServer + 0x102EC
In the above description, "Library.Interface.1" is the ProgID of the COMTI component library. Also, "Exception: C0000005" indicates an access violation.
Example 2.
Event ID: 4104
Source: Transaction Server
Type: Error Category:
Context Wrapper
An object call caused an exception. (Package: CedarBank) (ProgId:
Cedar.Bank.1) (CLSID: {EEB4EBF3-9A63-11D0-AB6F-00AA00C1479E}) (Interface:
IDispatch) (IID: {00020400-0000-0000-C000-000000000046}) (Method: 6)
(Microsoft Transaction Server Internals Information: File:
d:\viper\src\runtime\cw\cwlib.cpp, Line: 935) (Exception: C0000005)
(Address: 0x77f0515a)
KERNEL32!InterlockedIncrement + 0xA
mtxex!DllUnregisterServer + 0xB393
mtxex!DllUnregisterServer + 0x102EC
Example 3.
Event ID: 4104
Source: Transaction Server
Type: Error Category:
Context Wrapper
An object call caused an exception. (Package: TestVB)(ProgId:
TestPilote_COMTI.MCVB.1) (CLSID: {8D79A611-E784-11D2-9BD2-0008C7F7EC7C})
(Interface: _MCVB) (IID: {8D79A600-E784-11D2-9BD2-0008C7F7EC7C}) (Method:
6) (Microsoft Transaction Server Internals Information: File:
d:\viper\src\runtime\cw\cwlib.cpp, Line: 861)
CAUSE
COMTI runtime components try to manipulate Performance Monitor object counters in shared memory. The shared memory does not have appropriate access tokens, which leads to an access violation. The access violation is caught by Microsoft Transaction Server (MTS), which causes the "Out of memory" message to be presented. Simultaneously, MTS writes an event 4104 record to the Event Log.
RESOLUTIONTo resolve this problem, obtain the latest service pack for SNA Server version 4.0. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack
STATUSMicrosoft has confirmed that this is a problem in COM Transaction Integrator for CICS and IMS, version 4.0 SP2. This problem was first corrected in SNA Server version 4.0 Service Pack 3.
| Modification Type: | Minor | Last Reviewed: | 9/22/2005 |
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| Keywords: | kbHotfixServer kbQFE kbbug kbfix kbQFE kbsna400sp3fix KB228495 |
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