Integrated Video Adapter Is Not Detected During Windows 2000 Setup (228400)
The information in this article applies to:
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Professional
This article was previously published under Q228400 SYMPTOMS
When you install Windows 2000 on a computer with an integrated video adapter, you may experience one or more of the following symptoms:
- You may be unable to change your display settings to any resolution higher than 640 by 480 pixels and 16 colors in Display Properties.
- Your video adapter may not be listed in Device Manager.
- Running the Add New Hardware Wizard may not detect your video adapter.
CAUSE
This issue can occur if the integrated video adapter is unsupported in Windows 2000 or is disabled in your computer Basic Input/Output System (BIOS).
RESOLUTION
To resolve this issue, use the appropriate method:
Your Video Adapter Is Disabled in the BIOS
If you video adapter is disabled in the BIOS, enable it. For information about how to do so, contact the manufacturer of your computer or video adapter, or view the documentation included with your computer or video adapter.
Your Integrated Video Adapter Is Unsupported in Windows 2000
If your integrated video adapter is unsupported in Windows 2000, install a supported video adapter.
For additional information about supported video adapters in Windows 2000, click the article number below
to view the article in the Microsoft Knowledge Base:
131303 Latest Windows 2000 and Windows NT Hardware Compatibility List (HCL)
STATUS
This behavior is by design.
| Modification Type: | Major | Last Reviewed: | 11/13/2003 |
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| Keywords: | kbdisplay kbHardware kbprb KB228400 |
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