Removable Storage Manager Requests Media Be Mounted When it Is Already in Drive (228384)


The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional
  • Microsoft Windows 2000 Datacenter Server
This article was previously published under Q228384

SYMPTOMS

When you use Removable Storage Manager (RSM) with a stand-alone drive or library, you may receive a message that requests the media be mounted, even though it is already in the drive.

CAUSE

This issue can occur if your tape drive needs to be cleaned. If the tape drive needs to be cleaned, the drive is not mountable. Because of this, the OMID process in RSM may not work, and a message requesting insertion of media is generated even if it is already in the drive.

This may also occur if another application (this may include a manual mount operation by an operator) mounted the media but never dismounted it, or the application failed (abended) before dismounting it.

RESOLUTION

To resolve this issue, clean the tape drive. For information about how to do so, please view the documentation included with your tape drive, or contact the manufacturer of the tape drive.

STATUS

This behavior is by design.

MORE INFORMATION

For additional information about how RSM recognizes media, click the article number below to view the article in the Microsoft Knowledge Base:

250468 How Removable Storage Manager and Programs Recognize Media

Modification Type:MajorLast Reviewed:12/3/2003
Keywords:kbFileSystems kbprb w2000fs KB228384
©2003 Microsoft Corporation. All rights reserved.