Unable to Use the Narrator Tool During Early Stages of Windows 2000 Installation (228366)
The information in this article applies to:
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Professional
This article was previously published under Q228366 SYMPTOMS
When you attempt to start the Narrator tool during the installation of Windows 2000, your computer's sound card may not be detected and the Narrator tool may not start. You may also receive the following error message:
Narrator cannot find the sound card
CAUSE
This problem occurs when you attempt to start the Narrator tool during the early stages of the Windows 2000 installation process.
STATUSMicrosoft has confirmed that this is a problem in Microsoft Windows 2000. MORE INFORMATION
The Narrator tool starts and detects the sound card if you start the tool at any point during or after your computer is prompted to join a workgroup or a domain.
The Narrator tool is part of the accessibility tools included with Windows 2000. This tool reads aloud what is displayed on the screen.
| Modification Type: | Major | Last Reviewed: | 2/23/2004 |
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| Keywords: | kbbug kbEnableSight kberrmsg kbpending kbprb kbsound kbui KB228366 |
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