Sound Blaster Pro Sound Card May Not Work After You Install Windows 2000 (228341)


The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional
This article was previously published under Q228341

SYMPTOMS

After you install Windows 2000 on your computer, your Creative Labs Sound Blaster Pro sound card may not work.

CAUSE

This behavior occurs because the Sound Blaster Pro driver is not a Plug and Play driver, and it may detect incorrect resources. In this case, the driver chooses the incorrect interrupt request (IRQ).

RESOLUTION

To resolve this issue, make the appropriate changes to ensure that the jumper settings on the sound card match the resources configured in the Device Manager tool.

STATUS

Microsoft has confirmed that this is a problem in Microsoft Windows 2000.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MajorLast Reviewed:11/13/2003
Keywords:kb3rdparty kbenv kbprb kbsound KB228341
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