Toshiba Laptop Stops Responding After Upgrading To Windows 2000 (228314)



The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional

This article was previously published under Q228314

SYMPTOMS

After you install Windows 2000 on a Toshiba laptop computer, you may not be able to restart your computer.

CAUSE

This issue can occur if your computer has a CardBus adapter in a CardBus slot.

RESOLUTION

To resolve this issue, contact Toshiba to inquire about the availability of a Basic Input/Output System (BIOS) upgrade.

MORE INFORMATION

This issue has been reported to occur on Toshiba Tecra 8000 and Toshiba Portege 7020 computers using either Advanced Configuration and Power Interface (ACPI) or Advanced Power Management (APM).

Modification Type:MajorLast Reviewed:11/13/2003
Keywords:kbHardware kbprb KB228314