Color Depth Limitations After Upgrading to Windows 2000 with a Permedia2 Video Adapter (228278)



The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional

This article was previously published under Q228278

SYMPTOMS

After you upgrade to Windows 2000 from Microsoft Windows NT 4.0, you lose the ability to choose a color depth of 15 bits per pixel (BPP) if you are using a Permedia2-based video adapter from 3Dlabs. Other color depths are allowable (such as 256 colors and 16 BPP).

RESOLUTION

To work around this problem, use a different color depth than 15 BPP, such as 256 colors or 16 BPP.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

MORE INFORMATION

A fresh installation of Windows 2000 does not allow for a color depth of 15 BPP.

Modification Type:MajorLast Reviewed:11/20/2003
Keywords:kbenv kbHardware kbprb w2000device KB228278