Third-Party Software Online Registration Lists Too Many Connection Devices (228184)


The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional
This article was previously published under Q228184

SYMPTOMS

When you try to use the on-line registration functionality of some third-party programs, you may see more connection devices listed than you currently have installed in your Windows 2000-based computer. For example, you may see the following device list:
  • RAS VPN Line
  • RAS VPN Line
  • L2TP1T
  • IPCONF LINE
  • H323 Line
  • your currently installed modem

CAUSE

This behavior may occur if your third-party software incorrectly displays devices that are not currently installed in your computer.

RESOLUTION

To resolve this issue, contact the third-party software manufacturer to inquire about the availability of a fix for this issue.

To work around this issue, choose the appropriate connection device, and then continue with the on-line registration process.
Modification Type:MajorLast Reviewed:11/13/2003
Keywords:kb3rdparty kbprb kbui KB228184
©2003 Microsoft Corporation. All rights reserved.