OFF2000: Setup Switch /q or /qb Required on Windows NT or Windows 2000 (227813)


The information in this article applies to:

  • the operating system: Microsoft Windows 2000
  • Microsoft Office 2000 Premium
  • Microsoft Office 2000 Professoinal
  • Microsoft Office 2000 Standard
  • Microsoft Office 2000 Small Business
  • Microsoft Office 2000 Developer
  • Microsoft Access 2000
  • Microsoft Excel 2000
  • Microsoft FrontPage 2000
  • Microsoft Outlook 2000
  • Microsoft PowerPoint 2000
  • Microsoft Word 2000
This article was previously published under Q227813

SYMPTOMS

When you run Microsoft Office 2000 Setup, you may receive the following message:
Microsoft Office 2000 has been advertised on your computer by the system administrator. To install Microsoft Office 2000, run Setup with the /q or /qb command-line option. Contact your system administrator for more information.

When you click OK to the alert, you receive the following error message:
Installation ended prematurely because of an error.

CAUSE

You receive this error message if the following conditions are true:
  • Your computer is running Microsoft Windows NT 4.0 or Microsoft Windows 2000. -and-

  • You are logged on as a non-administrative user. -and-

  • One of the following is true:

    • Your system administrator first ran Office 2000 Setup by using a command line similar to Setup /jm.

      -or-

    • Your system administrator applied a system policy that sets the AlwaysInstallElevated policy.

RESOLUTION

In any of the situations described in the "Cause" section of this article, you are prompted to run Setup by using either the /q switch or the /qb switch. For example, you can use a command line similar to the following:

path\setup /qb

However, you can also run Setup successfully by using the /qn combination, which is not mentioned in the message.

NOTE: You receive the first message described in the "Symptoms" section of this article if you try to use the /qr switch combination.

MORE INFORMATION

If your computer is running Microsoft Windows 2000 or Microsoft Windows NT 4.0 with all of the following installed on Microsoft Windows NT 4.0:
  • Microsoft Internet Explorer 4.01
  • SP1 or higher for Internet Explorer 4.01
  • Windows Desktop Update
you do not need to run Office 2000 Setup if your system administrator installed Office 2000 by using the /jm switch combination. In this configuration, the Office 2000 shortcuts are already installed onto the Programs menu. When you click any of these shortcuts, the program is automatically installed for you.
Modification Type:MinorLast Reviewed:10/13/2006
Keywords:kberrmsg kbprb KB227813
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