HP 2000C OEM Windows NT 4.0 Drivers Do Not Work in Windows 2000 (227656)

The information in this article applies to:

Microsoft Windows 2000 Server
Microsoft Windows 2000 Advanced Server
Microsoft Windows 2000 Professional

This article was previously published under Q227656

SYMPTOMS

If you install the Hewlett-Packard (HP) 2000C printer driver for Microsoft Windows NT 4.0 in Windows 2000, you may not be able to view the printer's properties. When you try to view the printer's properties, you may receive the following error message:

Device settings cannot be displayed. The driver for the specified printer is not installed. Only spooler properties will be displayed. Do you want to install the driver now?

Or, you may receive an "Access violation" error message.

CAUSE

This behavior can occur if you are using a Hewlett-Packard printer driver for Windows NT 4.0 in Windows 2000. Many of the HP Windows NT 4.0 drivers are not compatible with Windows 2000.

RESOLUTION

To resolve this issue, contact the printer manufacturer to inquire about obtaining updated drivers for Windows 2000.

MORE INFORMATION

For additional information about using HP Windows NT 4.0 printer drivers in Windows 2000, click the article number below to view the article in the Microsoft Knowledge Base:

228020 Err: Error 10 When Installing HP Printer Driver for 660C or 670C

Modification Type:	Major	Last Reviewed:	11/13/2003
Keywords:	kb3rdparty kberrmsg kbprb kbprint KB227656