Unable to Use Removable Disk with Early NTFS Type (227551)
The information in this article applies to:
- Microsoft Windows 2000 Server
- Microsoft Windows 2000 Advanced Server
- Microsoft Windows 2000 Professional
- Microsoft Windows NT Server 4.0 SP3
- Microsoft Windows NT Server 4.0 SP4
This article was previously published under Q227551 SYMPTOMS
When you try to use a removable-media disk on a computer running Windows NT 4.0 Service Pack 3 or earlier, you may receive the following Dr. Watson error message:
An application error has occurred and an application error log is being generated.
Explorer.exe
Exception: access violation (0xc0000005),
Address: 0x77f91320
If you continue to try to use the disk, you may receive the following error message:
The system cannot find the drive specified.
CAUSE
This issue can occur if you try to use a removable-media disk that uses the version of the NTFS file system included with Windows 2000 on a computer running Windows NT 4.0 Service Pack 3 or earlier.
RESOLUTION
To resolve this issue, upgrade your Windows NT 4.0 Service Pack 3-based computer to Service Pack 4. After you do so, you can use removable-media disks that use the version of the NTFS file system included with Windows 2000.
To work around this issue, format your removable-media disks with the FAT16 file system. You can use FAT16 disks on Windows NT 4.0-based and Windows 2000-based computers.
STATUS
This behavior is by design.
| Modification Type: | Major | Last Reviewed: | 5/14/2003 |
|---|
| Keywords: | kberrmsg kbprb kbui KB227551 |
|---|
|