Windows 98 Second Edition Setup Hangs During ScanDisk (227127)


The information in this article applies to:

  • Microsoft Windows 98 Second Edition
This article was previously published under Q227127

SYMPTOMS

When you upgrade to Windows 98 Second Edition, your computer may stop responding (hang) during the ScanDisk portion of Setup.

CAUSE

This issue can occur if you have Norton System Doctor running on your computer when you upgrade.

RESOLUTION

To resolve this issue, contact Symantec to inquire about the availability of a fix for this issue.

To work around this issue, uninstall Norton System Doctor, and then start Setup again.

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
Modification Type:MajorLast Reviewed:8/9/2000
Keywords:kb3rdparty kbprb kbsetup KB227127
©2002 Microsoft Corporation. All rights reserved.