Deleted "Available Offline" Favorites Still Remain on the Synchronize List (227050)



The information in this article applies to:

  • Microsoft Internet Explorer 5.0 for Windows 98
  • Microsoft Internet Explorer 4.01 for Windows 98 SP 2
  • Microsoft Internet Explorer 4.0 for Windows 98

This article was previously published under Q227050

SYMPTOMS

When you use Internet Explorer, you may experience the following symptoms:

Internet Explorer 5

When you synchronize offline favorites, some sites may be available in the synchronization list that have already been deleted from the favorites list.

Internet Explorer 4

When you update subscriptions, some sites may update that have already been deleted from the favorites list.

CAUSE

This behavior can occur for the following reasons:

Internet Explorer 5

This can occur if an offline favorite is in a subfolder of the Favorites folder, and that subfolder is then deleted.

Internet Explorer 4

The can occur if the you did not unsubscribe to the site before deleting it.

RESOLUTION

To work around this issue, use the appropriate method:

Internet Explorer 5

  1. Right-click Start, and then click Explore.
  2. Use Windows Explorer to open the Windows\Offline Web Pages folder.
  3. Right-click the offline favorite to be removed, and then click Delete.
NOTE: To prevent this issue from occurring, delete each offline favorite from the subfolder of the Favorites folder before deleting that subfolder.

Internet Explorer 4

  1. Right-click Start, and then click Explore.
  2. Use Windows Explorer to open the Windows\Subscriptions folder.
  3. Right-click the offline favorite to be removed, and then click Delete.
NOTE: To prevent this issue from occurring, unsubscribe to each Offline Favorite in the subfolder of the Favorites folder before deleting that subfolder.

Modification Type:MajorLast Reviewed:11/14/2003
Keywords:kbprb kbui KB227050