Generic Icons on Quick Launch Toolbar After Uninstalling SP2 (227039)



The information in this article applies to:

  • Microsoft Internet Explorer 4.01 for Windows 98 SP 2

This article was previously published under Q227039

SYMPTOMS

After you uninstall Internet Explorer 4.01 Service Pack 2, the icons on the Quick Launch toolbar may have changed from product-specific icons to generic icons, and clicking or double-clicking the icons may not start the appropriate program.

CAUSE

This problem can occur after uninstalling Microsoft Internet Explorer 4.01 Service Pack 2 on a Microsoft Windows 98-based computer with multiple user accounts. When you do so, the path value may be missing from the following registry key when a new user logs on:

HKEY_LOCAL_MACHINE\Software\Microsoft\IE4\Setup

RESOLUTION

To resolve this problem, reinstall Internet Explorer 4.01 Service Pack 2.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

Modification Type:MajorLast Reviewed:9/30/2003
Keywords:kbprb kbui KB227039