SMS: Unable to Type Backward Slash Character When Remote Controlling a Client with a German Keyboard (226810)

The information in this article applies to:

Microsoft Systems Management Server 2.0

This article was previously published under Q226810

SYMPTOMS

When you are using the German keyboard character set, you are unable to enter a backward slash character (\) during a remote control session.

CAUSE

You have not enabled the System Key Pass-through option for your remote control session, or you are unaware of the key sequence required to produce the backward slash character when using the German language keyboard set.

WORKAROUND

To work around this problem, follow these steps:

Establish a remote control session with the client computer.
Click the System Key Pass-through button, which is the fourth button from the left on the right side of the remote control window.
On the remote client, click Start, and then click Run.
With the cursor in the Open box, type the following keys in sequence, holding them down until the last key is pressed:
```
           CTRL  +  ALT  +   hyphen
					
```

MORE INFORMATION

When working with keyboards set to languages other than U.S. English, the keys may not map to the characters printed on them. To find the key combination required to produce a character, follow these steps:

Click Start, and then click Run.
Type Char map.Exe in the Open box to start the Character Map.
Click the character you are trying to enter, and note the key sequence required to produce that character; the key sequence is displayed in the lower right pane of the Character Map window.

Modification Type:	Minor	Last Reviewed:	6/14/2005
Keywords:	kbBug kbprb KB226810