"System Process - Driver Entry Point Not Found" Error Message When You Upgrade to Windows 2000 (226471)


The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional
This article was previously published under Q226471

SYMPTOMS

If you have an Intel YC72 or YC76 USB PC Imaging Camera installed on your computer and you upgrade to Windows 2000, you receive the following error message during Setup:
System Process - Driver Entry Point Not Found
The SystemRoot\System32\DRIVERS\Usbintel.sys device driver could not locate the entry point USBCAMD_InitializeNewInterface in driver USBCAMD.SYS.
After the upgrade has completed, the device seems to function correctly.

CAUSE

This problem occurs immediately after you upgrade the operating system because the system looks for a new interface in the USBcamd support library, but the old USBcamd library (which does not support the new interface and is statically loaded) remains in memory.

RESOLUTION

To resolve this problem, restart the computer. This error message is displayed only once; the error is permanently fixed after you restart the computer.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MinorLast Reviewed:1/20/2006
Keywords:kberrmsg kbnofix kbprb kbsetup KB226471
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