SS: MMC Quits within NLSnapIN.dll (226344)


The information in this article applies to:

  • Microsoft Site Server 3.0
This article was previously published under Q226344

SYMPTOMS

The Microsoft Site Server Search Microsoft Management Console (MMC) Snap-in can cause a Dr. Watson error.

This will happen if you save a Microsoft Site Server Search catalog definition to the local drive, and then you add a remote server to the MMC Administration tool for search. Then if you try to create a new catalog on the remote computer using the saved definition. When you select the file, it prompts you to create a UNC connection from the remote computer to load the data. If you answer "No" it will cause a Dr. Watson "Application Error" and then MMC exits.

CAUSE

Steps to Reproduce the Problem

  1. Install an NT4.0 SP4 server with NTOP and Site Server 3.0 SP1
  2. Go in MMC to search Snap-in.
  3. Find a catalog under catalog build server, right-click on the catalog, choose task, and save catalog definition.
  4. Save the file in the default location.
  5. Right-click on the root search Snap-in folder, select add host and point to a remote search server. This adds the remote server to the local MMC.
  6. Expand the remote server.
  7. Right-click on the catalog build server and choose New, catalog definition with the wizard.
  8. Browse to the file on the local computer (should be the default folder brought up).
  9. You will be prompted to create a UNC connection to load the file. 11. Click No.
  10. The computer should stop.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Site Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:
   Date      Time                 Size    File name     Platform
   -------------------------------------------------------------
12/30/1998  08:58p             268,800 fltrdmn.exe     I386

STATUS

Microsoft has confirmed that this is a problem in Site Server 3.0.
Modification Type:MinorLast Reviewed:10/6/2005
Keywords:kbbug kbfix kbQFE KB226344
©2004 Microsoft Corporation. All rights reserved.