Err Msg: Unable to Find the Magic School Bus Animals Files. Please Reinstall MSB Animals... (225355)

RESOLUTION

To resolve this issue, use the following methods in the order in which they are presented. If the issue continues to occur, proceed to the next method.

Insert the Program CD-ROM into Your CD-ROM Drive

Insert the Magic School Bus Explores the World of Animals CD-ROM into your CD-ROM drive, and then attempt to restart the program.

Clean Boot Your Computer

To clean boot your computer, use the appropriate steps for your version of Microsoft Windows.

Microsoft Windows 98

1. Click Start, point to Programs, point to Accessories, point to System Tools, and then click System Information.
2. On the Tools menu, click System Configuration Utility.
3. On the General tab, click Selective Startup, and then click to clear the following check boxes:
   
   
   • Process Config.sys File
   • Process Autoexec.bat File
   • Process Winstart.bat File (if available)
   • Process Win.ini File
   • Load Startup Group Items
4. Click OK. When you are prompted to restart the computer, do so.

NOTE: To restore your original Startup options, click Normal Startup on the General tab in the System Configuration Utility tool.

For additional information about how to clean boot Windows 98, please see the following article in the Microsoft Knowledge Base:

Microsoft Windows 95

1. Restart the computer. When you see the "Starting Windows 95" message, press the F8 key, and then select Command Prompt Only from the Startup menu.
2. At the command prompt, type win, and then press ENTER. Press and hold down the SHIFT key until the Windows startup sequence is complete. This prevents any programs from being loaded automatically when Windows starts.
3. Quit all running programs except Explorer and Systray. To do this, follow these steps:
   
   
   1. Press CTRL+ALT+DELETE.
   2. Click the program you want to quit, and then click End Task.
   3. If you receive a message stating that the program is busy or not responding, click End Task again.
   Repeat this step until you have quit all programs except Explorer and Systray.
4. Disable any anti-virus or disk tool programs installed on the computer. For information about how to disable these programs, see the printed or online documentation for the program.

For additional information about how to clean boot Windows 95, please see the following article in the Microsoft Knowledge Base:

Remove and Reinstall the CD Audio Driver

For information about how to remove and reinstall the CD Audio Driver, please see the following article in the Microsoft Knowledge Base: