Err Msg: A Device That Is Required to Play This Type of Media Was Not Detected on Your Computer (225243)



The information in this article applies to:

  • Microsoft Bookshelf 99
  • Microsoft Bookshelf 2000
  • Microsoft Encarta Encyclopedia 99
  • Microsoft Encarta Encyclopedia Deluxe 99
  • Microsoft Encarta Encyclopedia 2000
  • Microsoft Encarta Encyclopedia Deluxe 2001 for Windows
  • Microsoft Encarta Encyclopedia Standard 2001 for Windows
  • Microsoft Encarta Reference Suite 99
  • Microsoft Encarta Reference Suite 2000
  • Microsoft Encarta Reference Suite 2001
  • Microsoft Encarta Virtual Globe 99
  • Microsoft Encarta Interactive World Atlas 2000
  • Microsoft Encarta Interactive World Atlas 2001
  • Microsoft Encarta World English Dictionary
  • Microsoft Encarta World English Dictionary 2001
  • the operating system: Microsoft Windows 95
  • Microsoft Encarta Encyclopedia 2000 Concise Edition
  • Microsoft Encarta Encyclopedia 2000 Deluxe Edition

This article was previously published under Q225243

SYMPTOMS

When you attempt to play the MPEG Layer 3 (MPEG3) sample media file using the Media Test Tool included with the programs listed at the beginning of this article, you may receive the following error message:
Media Test Control

A device that is required to play this type of media was not detected on your computer.

CAUSE

This behavior can occur if the software installed on your computer does not support MPEG3 playback.

NOTE: This behavior occurs only on Microsoft Windows 95-based computers.

RESOLUTION

To resolve this issue, install Microsoft Internet Explorer 4.0 or later.

To work around this issue, use Media Player to play the sample media file. To do this, follow these steps:

  1. Click Start, point to Accessories, point to Multimedia, then click Media Player.
  2. Click Device, and then click Sound.
  3. Navigate to and open the following folder on your hard disk

    drive:\Program Files\Common Files\MTSTool\Media

    where drive is the drive letter of the hard disk on which Windows is installed.
  4. Click the Mpeg3.wav file, and then click Open.
  5. Click the Play button.
NOTE: If you receive the following error message, MPEG3 playback is not configured properly on your computer.
Media Player

MMSYSTEM326 No wave device that can play files in the current format is installed.

STATUS

Microsoft has confirmed this to be a problem in the Media Test Tool.

MORE INFORMATION

The Media Test Tool is intended to assist you in troubleshooting problems playing various media formats.

This utility uses Media Control Interface (MCI) Application Programming Interface (API) calls to attempt to play pre-selected media items. This reduces the amount of time needed to test your computer's ability to play various media formats.

Modification Type:MinorLast Reviewed:8/18/2005
Keywords:kbbug kberrmsg kbpending kbsound KB225243