No Remote Access Functionality with Same User and Domain Name (225127)


The information in this article applies to:

  • Microsoft Windows NT Server 4.0 SP4
  • Microsoft Windows NT Workstation 4.0 SP4
This article was previously published under Q225127

SYMPTOMS

When you click a user name in the Remote Access Server Administration tool, you may receive the following error message:
Error: 6 The handle is invalid
If the user attempts to dial in to a Remote Access server, the user may receive the following error message:
Error 649: The account does not have Remote Access permissions

CAUSE

This behavior can occur if the user name is the same as the domain name. A change was made to the Windows NT 4.0 Service Pack 4 version of the Rassapi.dll file that prevents a user with the same name as the domain from being validated properly.

RESOLUTION

To work around this problem, do not create users with the same name as the domain.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
Modification Type:MajorLast Reviewed:5/14/2003
Keywords:kbbug kberrmsg kbnofix KB225127
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