WD97: Application Error When Word Document Is Embedded in Lotus Notes Client (225066)



The information in this article applies to:

  • Microsoft Word 97 for Windows

This article was previously published under Q225066

SYMPTOMS

If you embed a Word document in Lotus Notes, when you open the Word document and then return to Lotus Notes, Microsoft Word may display an error message similar to the following:
WINWORD.exe - Application Error

The instruction at 0xXXXXXXXX referenced memory at 0x00000000.

The memory could not be 'read'.

Click ok to terminate the application.

CAUSE

This problem only occurs when bookmarks are present in the header or footer of the document.

RESOLUTION

WORKAROUND

To work around this problem, remove the bookmark that is in the header or footer of the Word document before you embed the document into Lotus Notes.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.

Modification Type:MinorLast Reviewed:10/18/2005
Keywords:kbbug kbfix kbQFE KB225066