Natural Keyboard Elite: Function Keys Do Not Work and Keyboard Recognized as an 84-Key Keyboard (224970)



The information in this article applies to:

  • Microsoft Natural Keyboard Elite

This article was previously published under Q224970

SYMPTOMS

When you type using the Microsoft Natural Keyboard Elite, the Function keys may not work and the keyboard may be recognized as an 84-key keyboard.

CAUSE

This behavior can occur if you run Attachmate software while you type using the Natural Keyboard Elite.

RESOLUTION

IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

256986 Description of the Microsoft Windows Registry


WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.


To resolve this issue, add the OverrideKeyboardType DWORD value to the following registry key

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\i8042prt\Parameters


and then change the value data of this value from 0 to 4.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft Natural Keyboard Elite, version 1.0.

Modification Type:MinorLast Reviewed:8/18/2005
Keywords:kb3rdparty kbbug kbenv kbpending KB224970