Temporary Files Are Left after Search of Exchange Public Folders (224965)


The information in this article applies to:

  • Microsoft Site Server 3.0
This article was previously published under Q224965

SYMPTOMS

When you use Microsoft Site Server Search and search one or more Exchange public folders, temporary files are created to hold copies of attachments in the messages in the public folders. These files are created in the system temporary directory (defined either by a system TEMP environment variable, or %winnt%\system32). These files are not deleted, and disc space is lost.

RESOLUTION

A supported fix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Apply it only to computers that are experiencing this specific problem. This fix may receive additional testing. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Site Server service pack that contains this hotfix.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, visit the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

NOTE: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The English version of this fix should have the following file attributes or later:
   Date      Time                 Size    File name     Platform
   -------------------------------------------------------------
   24 Mar 99 19:50  5.5.2585.0   120,592 exchci.dll  (x86)
   24 Mar 99 19:50  5.5.2585.0   188,688 exchci.dll  (Alpha)

STATUS

Microsoft has confirmed that this is a problem in Site Server 3.0.

MORE INFORMATION

When the fix is installed and a search is initiated, a new subdirectory Exchci.tmp is created in the system temporary directory. All temporary files are created in this subdirectory. If any files are found in this directory when the search is initiated, they are deleted.
Modification Type:MinorLast Reviewed:10/6/2005
Keywords:kbbug kbfix kbQFE KB224965
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